How to fix Not able to update MS Office 365 issue: Microsoft office 365 is used by millions of users all over the world due to a variety of features and capabilities it provides. But sometimes users encounter certain difficulties with which their experience of using the Microsoft office 365 becomes a little bit complicated. For example, recently we came across many users who complained that they were not able to update MS office 365 anymore and were looking for the solution. That sounded pretty much shocking since Microsoft usually provides updates on a regular basis so that the users can enjoy the seamless experience of using MS office 365 in their PC. So to help such people, today we’ll talk about the solution on how one can get rid of the “not able to update MS Office 365” issue within a matter of time.
Solution to MS Office 365 not updating automatically or otherwise
If you cannot update MS office 365 manually or if MS office 365 is not updating automatically then you’re not alone. This issue can arise on any system be it old or new. You need not worry as there are many ways through which you can easily get rid of this problem. Let’s begin with the easiest ones-
Manual update method
This method works only if you’re using Office version 2016 or 365. Here you need to go the registry and update the value of base URL i.e. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\ClickToRun\Configuration\CDNBaseUrl to http://officecdn.microsoft.com/pr/492350f6-3a01-4f97-b9c0-c7c6ddf67d60 and once the URL is updated, you need to attempt the update manually. Now check if the update is happening or not. Here how to update the MS Office 365 manually-
- Go to the file and select “account” tab.
- Now select the “update option” tab and click on the “update now” button.
- The Microsoft office 365 will start updating. But in any case, if the method fails then do follow the next strategy given below.
Registry method associated with group policy
Before making any changes in the registry, you should know that any wrong configuration can cause harm to your computer resulting in its malfunctioning. Therefore, go for the manual update first before you attempt this solution. To assess the registry data, you need to follow the steps given below-
- Click on start and type “regedit” in the start search box and hit the enter key on the keyboard.
- If you’re asked to provide the administrative password or confirmation then you need to enter the password or click on the “allow” button.
- Locate the following registry HKEY_LOCAL_MACHINE\software\policies\microsoft\office\365\common\OfficeUpdate
- Check the value of registry i.e. if automatic updates are disabled or hidden.
- In case the values are set to 0 then it means the automatic update settings are disabled and you need to change them to 1 in order to enable them.
- Once these setting are changed, you need to restart your computer.
- After restarting the computer, MS Office 365 will perform the updates whenever they are available.